DoAssignment.ca

Privacy Policy

Last updated: July 25, 2026

DoAssignment.ca provides online tutoring, AI study tools, homework help, AI Blackboard, AI Tutor, homework checking, narrated video solutions, and related educational services. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

Information we collect

We may collect the following types of information:

• Account information, such as name, email address, role, and login details.
• Learning content you provide, such as questions, uploaded files, homework images, chat messages, tutoring requests, and session materials.
• Session and service information, such as booked tutoring sessions, notes, generated PDFs, video solution requests, usage history, and payment-related records.
• Technical and analytics information, such as page visits, buttons clicked, device type, browser, approximate location, IP-derived region, and referral source.
• Payment information processed by third-party payment providers. We do not store full credit card numbers on our servers.

How we use information

We use information to:

• Provide tutoring, AI study tools, video solutions, homework checking, chat, and notebook features.
• Match students with tutors and manage bookings, files, session notes, and communications.
• Generate educational outputs such as explanations, PDFs, and anonymized study videos when enabled.
• Process payments, subscriptions, credits, refunds, and account support requests.
• Improve website performance, usability, safety, search visibility, and service quality.
• Detect misuse, fraud, security issues, and technical problems.

AI and educational content

Some features use third-party AI providers to generate explanations, voice narration, study notes, video lessons, and feedback. We may send the necessary educational content to these providers only to operate the selected feature.

YouTube video solutions

If a video solution or anonymized session video is published, we aim to remove personal information such as student name, face, email, chat identity, and original uploaded file identity. Published educational videos are intended to contain only anonymized academic problem content and explanations.

Sharing of information

We may share information with trusted service providers that help us run the platform, including:

• Authentication and database providers.
• Payment processors.
• Email and communication providers.
• Video meeting and video hosting services.
• AI, speech, rendering, analytics, and infrastructure providers.

We do not sell personal information.

Data retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You may contact us to request deletion of your account information, subject to legal and operational limits.

Security

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee perfect security, but we work to protect accounts, files, payments, and educational records from unauthorized access.

Children and students

DoAssignment.ca is an educational platform. Students should use the service with appropriate permission from a parent, guardian, school, or responsible adult where required by law.

Your choices

You may contact us to ask about your information, request correction or deletion, or ask privacy questions. You can also choose not to use optional features such as publishing anonymized video solutions.

Contact

For privacy questions, contact us at admin@doassignment.ca.